Best Buy is one of the largest electronics and appliance stores in the world. Its product selection includes computer and video games, home appliances, cameras and music equipment. It also offers repair and maintenance services through Geek Squad.
Its mission is to enrich people’s lives through technology and address key human needs. Its sales associates are trained to focus on these goals, rather than on selling products or trying to squeeze customers for more money.
To help achieve its goal, Best Buy repositioned itself from a consumer electronics retailer to a tech company that focuses on how technology can enhance everyday life. It did this by reorganizing its store layout to be more open, and by training sales associates to focus on their customers’ needs rather than on their wallets.
This meant that Best Buy could better serve its customers, both by offering a more relevant in-store experience and by improving its online shopping experiences. For example, Best Buy stores now feature customer ratings from their websites on product description cards.
For shoppers who are interested in learning more about a specific item, this is a great way to find out what other consumers think of the product and how it compares to its competitors. It also helps make the product more recognizable to potential buyers.
If you are looking to trade in an old electronic for a discount on a new purchase, check out Best Buy’s trade-in program. You can bring your old device to the store, or mail it in to receive an e-Gift Card or discount on a newer model.
You can save even more by getting a Best Buy credit card. This will earn you 5% back in rewards (or 6% back for Elite Plus cardholders) on purchases at the store. It also offers flexible financing options and free shipping on orders of $35 or more, among other perks.
The company also gives back to the community through donations. Every quarter, it donates up to $10 million to non-profit organizations in the United States and Canada.
It also has a program for college students to get special discounts and free shipping on select items. These include college laptops, TVs, computers and more.
If you’re a business owner and need to purchase technology for your office, you may want to consider applying for Best Buy’s free business account. This will give you access to volume purchasing, dedicated account managers, and Geek Squad Business services.
In addition, you can also get coupons for discounts on specific items and sales events, as well as exclusive member-only offers. These can be accessed via the My Best Buy mobile app or website.
Lastly, you can take advantage of the store’s Price Match Guarantee. This will ensure that you always get the best possible price on your purchase, no matter where you shop.
It’s no secret that Best Buy’s stock has been rising, but the company isn’t immune to challenges. Its revenue has declined in recent years, and it faces competition from Amazon and other e-commerce retailers.